In the most cases, most of the business messenger systems are only a native app which makes it difficult to implement widgets or chatbots to their systems. If you do not have a „webbased messenger plattform“, you can not easily adapt IoT-Hubs for human machine communications. In the future, you will chat not only person-to-person and therefore you will need your own platform to add backend systems like ERP, CRM, etc.
The Company-Messenger solution, from APPbyYOU, provides companies with their own messaging platform. The messenger is the conversational user interface between employee and business partners in a closed community. The chatgroups in the Company Messenger are the image of the organisation. The messaging platform allows the creation of your own widgets and chatbots dependent to the business processes and existing backend systems. The messaging platform is based on web-technologies.