If you have a look on the customer journey in the finance industry, for example, it turns out that 9 out of 10 customers are researching online to their financial topics. However ⅔ want and need personal advice, especially on complex topics. The problem is, that most companies are lacking digital access points and customers don’t get in touch with their sales reps as people don’t like contact forms, call center and e-Mails anymore. But no contact – no sales!
With baningo-select we make the sales reps of a company online visible and easily accessible – supporting their acquisitions and strengthening their customers loyalty. How are we doing that: Besides a nice profile, a digital business-card, we provide a modern and comprehensive multi-channel solution to get and to keep in touch. With baningo-select we offer a real self-determined approach and a convenient customer journey without a media breach!